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FAQ

 
How do I know my size? 
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 When will my order ship?
Here at GGFiona it is our #1 priority to get your order to you as quickly as possible.
All orders received before 1P.M. Monday-Friday will be shipped the same day.
If delays or backorders occur, you will be contacted by email.
Orders will be processed Monday through Friday.
Online orders made on Saturday, Sunday, or holidays will be processed the next business day.
Our goal is to ensure 100% satisfaction, but occasionally products do become unavailable.
Once our styles sell out, it is our typical policy not to re-order,
as we wish to maintain a unique quality to each of our styles.
 
How do I track my order? 

 Once your order has been shipped,

you will receive an email containing your USPS tracking number.

Tracking numbers may also be found

in your online account with GGFiona Boutique.

 

What are your delivery options? 

 

Shipping Rate Will Be Calculated At Check Out

*Free Ground Shipping for all orders over $150.00

 

Will I be charged tax on my purchase?

Sales tax of 8.25% will be applied for all sales within the State of Texas.

There is no sales tax charged for items shipped outside the State.
What is your return policy?

**WE ARE CURRENTLY NOT ACCEPTING RETURNS OR EXCHANGES AT THIS TIME. ALL SALES ARE FINAL**

If you receive the wrong item or a damaged product we will cover the return cost. Please contact us at GGFIONAONLONE@GMAIL.COM

We are not responsible for packages that have been delivered, stolen or damaged by USPS. 

By making a purchase on www.GGFIONA.com you agree to our no return policy. 

Any merchandise purchased at one of our Trunk Show locations are FINAL SALES and no returns or exchanges are accepted.
Sorry we cannot accept exchanges or refunds on special order or sale items.
Merchandise must be returned in NEW, original condition, free of stains or odors, with tags attached, at the customer's expense.
Original shipping and handling charges are non-refundable.
Exchanges will be processed once your return is received.
We reserve the right to decline any returns not sent to us in the above condition.
How do I return an item?
We must be notified via email within 24 hours
if there has been any damage to your shipment.
All exchanges should be directed to
the following address with a copy of the original receipt:
5373 W ALABAMA HOUSTON TX 77056 #445 
Phone: 832-422-7085
Email: ggfionaonline@gmail.com
Is my information secure?
All personal information is confidential
and will not be shared with any other party.
Your privacy is important to us.